Key holding

PROPERTY MANAGEMENT

It is often difficult to find someone to carry out maintenance, repairs and reforms.Workers and technicians you can trust and who can provide a continuity of service are alltoo scarce and sometimes the language barrier means you are limited to using certainsuppliers.

We offer a solution to all your needs; bridging the language barrier and using our years ofexperience to find the right company for the job you need. Contact us and we will helpyou from the start.

KEY HOLDING MANAGEMENT SERVICE PACKS.

Spanish law requires that someone in the country has a key to your property.We hold the key so that we can access the property in an emergency or in case we needto maintain the property. A sign will be placed at the entrance gate stating that Velez RealEstate is the Keyholder of the property in question, with our coordinates and ouremergency number so that passers-by can always report a calamity and the emergencyservices can always access the property.

WHICH KEY HOLDING PACKAGE FITS YOUR REQUIREMENTS?

Spanish law requires that someone in the country has a key to your property.Our Key Holding packages start from €5,= per month.

We ensure that your property receives the very best care; you can rest assured that yourproperty is in professional and responsible hands. Check out our service packages that canmeet all your needs.

Property Inspection Checks on your property, what´s included?

  • Visual inspection of exterior and interior
  • Check all plumbing and electrics
  • Security checks of doors, windows and shutters

If there is an immediate problem, we will take the appropriate steps to resolve it and youwill be contacted immediately. Any minor problems will be reported to you and we willwait for your instructions.

We have 3 different Key Holding packages, tailored to all your requirements.

BRONZE PACK (Keys Only)

This service costs € 60,= per 12 months*** and only covers the holding of keys. Contractterms minimum 12 months.

A sign that Vélez Real Estate is the keyholder of the property will be placed with ourtelephone number on it, so that in case of calamities, passers-by can call us and theemergency services can access the property without causing any damage to yourproperty.

SILVER PACKAGE

This service costs € 15,= per month and covers the following at no extra cost.

A monthly check of your property to make sure everything is in order. A visual check ofthe plumbing and electricity is carried out to confirm that everything is working properly.

A sign that Vélez Real Estate is the keyholder of the property will be placed with ourtelephone number on it, so that in case of calamities, passers-by can call us and theemergency services can access the property without causing any damage to yourproperty.

€ 95,= for a 6 months contract.

€ 180,= for a 12-month contract.

GOLDEN PACKAGE

This service costs € 20,= per month and covers the following at no extra cost.

A weekly check of your property to see if everything is in order. A visual check of theplumbing and electricity to confirm that everything is working correctly.

A sign that Vélez Real Estate is the keyholder of the property with our phone number onit, so that in case of calamities, passers-by can call us and the emergency services canaccess the property without causing any damage to your property.

€ 130,= for a 6 months contract.

€ 240,= for a 12 months contract.

DIAMOND PACKAGE:

This service costs € 30,= per month and covers the following at no extra cost.

A weekly check of your property to see if everything is in order. A visual check of theplumbing and electricity to confirm that everything is working correctly.

Upon arrival for all visitors, the exterior of the property, i.e. patios, shutters, windows arecleaned and any furniture placed outside. Electricity is switched on, fridge and hot waterare switched on. If the visitor arrives in the dark, a light will be left on for their arrival.

A sign that Vélez Real Estate is the keyholder of the property will be posted with ourphone number on it, so that in case of calamities, passers-by can call us and theemergency services can access the property without causing any damage to yourproperty.

€ 190,= for a 6 months contract.

€ 360,= for a 12 months contract.

ADDITIONAL KEY HOLDING SERVICES

IN ADDITION TO THE GOLD, SILVER AND BRONZE SERVICE WE ALSO OFFER

  • Painting and decorating. Price on request.
  • Replacing or restoring plumbing. Price on request.
  • Installing mosquito nets. Price on request.
  • Taking delivery of IKEA goods € 20,= per delivery.
  • Assembling and placing IKEA goods. € 12,50 per hour.
  • Repairing/replacing roller shutters. Price on request.
  • Airco repair and installation. Price on request.
  • Satellite and/or IPTV installation or repair. Price on request.
  • Locksmith. Price on request.
  • Registering your car in Spain. Price on request.
  • Receiving alerts from your alarm system / control room € 5,= / month. Intervention onalert € 15,= per intervention.
  • Garden maintenance, pruning, weeding € 12,50 / hour
  • Pool maintenance* € 450,= billed per year, € 250,= billed per six months, € 175,= billedper quarter
  • Patios / terraces high pressure cleaning, € 12,50 / hour
  • General maintenance, repairs. Price on request.
  • Letterbox service.
    • Using the office of Vélez Real Estate as address for delivery of parcels or documentsto be signed. € 60,= per year. During the inspection of your property according toour silver, gold and diamond package, your parcels and/or postal items will bedeposited in your property, registered letters will be forwarded to you according tothe applicable postal rate, or sent to you electronically.
  • Arrangement and supervision of annual heating system checks prior to the winter and airconditioning systems prior to the summer season. Price on request.
  • Airport transfers, € 95,= per transfer maximum 5 persons.
  • Maintenance and Control of solar installations. Every 2 weeks the batteries are checkedand kept at the right level by us. This service includes material and products. € 17,50 permonth.
  • Cleaning of solar installations. We clean your solar panels with lime-free water (osmosis)in order to avoid lime stains and therefore burns (hotspots) on your solar panels. Cleaningtakes place twice a year. Price on request.

MEET AND GREET

The representative of Velez Real Estate receives your guests at our office and hands overthe keys and a welcome package about the area.

The cost of this service is € 10,=.**

Upon arrival of your guests, the keys are handed over and our representative shows themaround the property and how to use the available facilities.

The cost of this service is € 25,=.**

Extra options at Meet and Greet.

- Final cleaning provided by us € 90,= per time.

- Checking the house and inventory for damage and return receipt of keys, managing anydeposit, and in case of any damage or missing inventory in consultation with you todetermine the damage and settle with the deposit.

The cost of this service is € 25,= per check.**

- Initial set-up and annual updates of a customised HOME manual

The cost of this service is € 50,=

- A complete inventory for your property documented with photos and detailed description

The cost of this service is € 150,=

WELCOME PACKAGES

We recommend you to make use of this service to start your stay without worries. Seebelow the packages we can offer you.

Package A.

At your arrival you will find bread, milk, butter, coffee, tea, sugar, jam, juice, water.

The costs of this service are € 15,= per package.

Package B.

Including all of the above mentioned in package A plus eggs, bacon and sausage.

The cost of this service is € 25,= per package

Package C.

Including all the above of package A and package B plus 1 bottle of red and white wineand 6 cans/bottles of beer.

The cost of this service is € 35,= per package.

* Spanish law requires that someone in the country has a key to your property.

* Excluding chemicals. From May to September maintenance every 14 days, from October

to April monthly maintenance.

** Please note that outside office hours there is a surcharge of € 20,= for requests before10.00 and after 18.00.

*** Within the source package, any intervention or additional requests will be chargedseparately.

** All our prices include VAT.**

Velez real estate, profesionales inmobiliarios

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